Terms of Service & Privacy Policy
Terms of Service
Welcome to Atlas Academy. By using our website, services, or interacting with our tutors, you agree to the following terms of service. Please read them carefully.
1. Services Provided
Atlas Academy connects students ("Tutees") with professional tutors for personalized learning sessions. Tutors are independent contractors who provide tutoring in various subjects.
2. User Responsibilities
- Tutees: Must provide accurate information when booking sessions and adhere to our booking policy (see below). Respectful conduct towards tutors is expected at all times. They should not attempt to defame or harass Atlas Academy and their tutors.
- Tutors: Must be qualified in the subjects they teach, follow professional conduct, and provide accurate availability.
3. Booking and Cancellation Policy
- Cancellations: Cancellations made within 24 hours of a scheduled session will result in a charge for the full session price.
- Rescheduling: Sessions may be rescheduled up to 12 hours in advance without penalty. Late rescheduling will be treated as a cancellation.
4. Payments
All payments for tutoring services must be made via the payment methods supported by Atlas Academy. Payment must be made in full before the session takes place unless otherwise agreed.
5. Termination
Atlas Academy reserves the right to suspend or terminate access to our services for any user who violates these terms, engages in misconduct, or disrupts the learning environment.
6. Disclaimer
Atlas Academy is not responsible for the quality or outcome of tutoring services provided by tutors. While we vet tutors, their performance is not guaranteed, and any disputes should be resolved between the tutor and tutee.
7. Modifications to Services
Atlas Academy reserves the right to modify or discontinue any part of the service at any time without prior notice.
8. Governing Law
These terms are governed by the laws of The United Kingdom.
Privacy Policy
Atlas Academy is committed to protecting the privacy of our tutors and tutees. This policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
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Tutees: We collect personal information such as name, contact details, academic preferences, and payment details during the registration and booking process.
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Tutors: We collect personal information, including qualifications, contact details, and banking information for payment purposes.
2. How We Use Your Information
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Tutees: We use your information to match you with suitable tutors, facilitate sessions, and process payments.
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Tutors: We use your information to facilitate tutoring sessions, process payments, and display your profile to potential tutees.
3. Data Sharing
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Third-Party Services: We may share personal data with third-party service providers for payment processing, website hosting, and email communications.
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Tutors and Tutees: Information may be shared between tutors and tutees to facilitate lessons (e.g., name, subject preferences).
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.
5. Cookies
Atlas Academy uses cookies to enhance user experience, track site usage, and improve our services. By using our website, you consent to our use of cookies.
6. Your Rights
You have the right to:
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Access your personal information.
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Correct or update your data.
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Request deletion of your personal data (subject to legal obligations).
7. Changes to the Privacy Policy
Atlas Academy reserves the right to update this Privacy Policy at any time. We will notify users of any significant changes through our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.